Posts Tagged ‘CIO’

Enterprise Content Management Industry Roundup: Jan. 9, 2015

January 9, 2015
A pair of hands on a keyboard is seen next to text that reads "The role of the CIO."

A survey about the role of the CIO made news in the industry this week.

 

What’s new in the industry this week:

1. More than half of CIOs expect a shortage of IT skills in 2015, according to a recent survey. Read what else the survey has to say about the role of the CIO.

2. Cutting-edge consumer technology could make it into the office. Read about the technology showcased at International CES this week, including a cloud-based translation system.

3. Only small percentage of American organizations have achieved the highest level of print and document management maturity, according to a recent survey. See where other organizations fall on the IDC MaturityScape.

4. One professional predicts more action, instead of just talk, on information governance this year. See what’s in store for information governance and e-discovery in 2015.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

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Enterprise Content Management Industry Roundup: Dec. 19, 2014

December 19, 2014

 

A hand writing a check is seen next to the text Investing in Information Governance.

Information governance was an important issue in the industry this week.

What’s new in the industry this week:

1. Almost 90 percent of companies plan to invest more in information governance programs, according to a recent survey. Read how organizations can protect information in an increasingly mobile world.

2. A quarter of cities will be using shared cloud services by 2018, according to IDC Government Insights. See their predictions for technologies and cities.

3. More than 35 percent of bills and statements are expected to be paperless by 2018, according to one organization. Read why it is important for enterprises to focus on optimizing the customer experience on multiple platforms.

4. CIOs need to know the names of the people using technology in their office. Read to find out one way to remember someone’s name.

What’s new with FileBound:

We looked back on 2014 in an earlier blog post. See 10 of our best moments and achievements from the past year.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Finding Information Opportunities in Information Governance

December 3, 2014
An image with a stack of paper reads "White Paper" and shows the FileBound by Upland logo.

Information Governance should be viewed as information opportunity, according to an AIIM white paper.

 

Information governance is a complicated subject for enterprise, starting with the term’s definition. An AIIM white paper we helped sponsor, “It’s not Information Governance, It’s Information Opportunity,” notes that the term has many meanings and depends on who is hearing the term.

Generally, information governance refers to the way to manage records, avoid risk and meet compliance issues.

“We all need to think of Information Governance in capitals, a neon signpost blinking at us across a wasteland of broken and misused information,” the white paper says.

Robert Smallwood, founding partner of IMERGE Consulting and executive director of the E-Records Institute, writes in an article that information governance is “policy-based control of information to meet all legal, regulatory, risk and business demands.”

At its core, information governance keeps needed information and discards the clutter.

“Information Governance is foundational to an organization’s success in the digital age,” the white paper says. So why are so many organizations unsuccessful in this area?

Only 10 percent of organizations surveyed say they have an information governance policy in place that is respected and enforced, and of those, only about 20 percent audit for compliance, according to AIIM research. Executives associate complexity, cost, confusion, and risk with information governance, among other unflattering associations.

The white paper offers advice from executives and experts on how to increase the adoption of information governance policies.

For example, it’s important that employees are able to see the value of information governance in their day-to-day work.

“It is said that the challenge is 80% people, 15% process, and 5% technology.  We often focus too much on the technology at the expense of the other 95%,” Daniel Barchi, CIO of the Yale Health System and Yale School of Medicine, says in the white paper.

To learn more about cutting through the noise surrounding information governance, download the AIIM white paper.

Enterprise Content Management Industry Roundup: Nov. 21, 2014

November 21, 2014

 

A pair of hands on a computer is next to a magnifying glass icon and test that reads "Search Challenges and Solutions."

The challenges and solutions of internal search made news in the industry this week.

What’s new in the industry this week:

1. A majority of information professionals surveyed by AIIM said it is difficult to get internal information through a mobile device. Read more insights from the survey about internal search capabilities and see tips to improve search.

2. Today’s CIO needs natural leadership and agility, GE Capital International Kevin Griffin says. See what else the executive has to say about the future of the position in an interview with CIO.com.

3. AIIM President John Mancini notes that there is a lot of untapped potential to improve processes when it comes to paper use. See some tips from AIIM’s research on paper on how to change paper processes.

4. Put boundaries on what information needs to be captured when thinking about scanning documents. Read seven tips for adopting document imaging technology.

What’s new with FileBound:

We welcomed Solution Q to the Upland Software family on Friday. Our parent company is growing its enterprise work management solutions by adding Eclipse PPM. It is Upland Software’s seventh acquisition in three years.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Enterprise Content Management Industry Roundup: October 17

October 17, 2014

paper-problems

What’s new in the industry this week:

1. Nearly half of surveyed organizations say that removing paper would be the best way to improve productivity for their business. Learn tips on how to reduce paper and how to participate in World Paper Free Day on November 6.

2. Today’s digital consumers are gaining power thanks in part to their ability to make online purchases. Read why the CIO and the CMO need to work together and how their partnership can benefit business.

3. The Internet of Things will change job responsibilities for the CIO and other tech employees. Read how and learn other insights from this year’s Internet of Things World Forum.

4. Cloud technology is complicating intellectual property. Read how the shifting, mixing and borrowing made possible by the cloud can create legal complexity.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here. You can also register to join FileBound and Epson to learn about AP automation and receive a $10 casino chip during the conference.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Three Tips for Smooth Software Integration

October 15, 2014

shutterstock_178664063

In a perfect world, the transition to new software programs would increase employee productivity and provide a quick return on investment. However, integrating any new technology can be difficult if not done properly. In the worst possible scenario, the new technology and its potential benefits could be abandoned because employees are unable to use the new system. Here are three tips to help ensure a smooth software integration process:

Provide employee support

IT leaders should focus on making sure that employees are able to easily adapt to the new software. One survey found employees were 17 percent less productive due to the adoption of enterprise software.

Training is key before the deployment of new software. The same study, which recommends focusing on the user, says to start the software adoption process before the actual software deployment. Companies that involved employees in the early stages were more successful than companies that waited to involve users until later.

Training also shouldn’t stop after the software is deployed. One IT consulting firm engagement manager told CIO he recommends providing ongoing training, both for new employees and anyone who may need a refresher course, as well as when new features are released.

Involve leadership

Leadership clearly plays an important role in getting all employees to adopt new software. If executives are using the software, it sends a strong message to other employees that the system has value, according to the CIO article.

IT leaders need to be effective communicators during all points of the software rollout. Answering employee questions is important to ensure that employees can confidently transition to the new software. One executive says managers should hold meetings to define changes, outline new roles, and state why the technology is being used.

Avoid silos and other software problems

Ensuring that employees are not faced with headaches requires both proper training and clear communication. However, leadership needs to be aware of potential silos and try to avoid them while picking a new software. For example, silos could cause duplicate data or inaccurate reports. A 2014 study found that although SaaS cloud solutions are growing, there are still a significant number of in-house software systems to consider.

Picking the right ECM software will provide benefits for all users in the business.

Enterprise Content Management Roundup: September 19, 2014

September 19, 2014
Certain popular backup methods to storing records, such as CDs, are now starting to deteriorate.

Certain popular backup methods to storing records, such as CDs, are now starting to deteriorate.

What’s new in the industry this week:

  1. Once a go-to medium for storing data, the CD has fallen out of style. Read about the life of a CD and why it’s so difficult to preserve their information.
  1. Security issues are a major concern for the government’s move to cloud technology, one federal CIO says. Read about how the defense industry will need to balance cloud and in-house information management.
  1. Some travelers are going to extra lengths to keep their information safe while they are on the road. Use encryption and learn more steps to prevent data breaches.
  1. Bring your own device, choose your own device, or corporate owned, personally enabled: Learn the difference between these mobile strategies to discover the options each one offers.

Don’t miss these upcoming events:

Our Director of Marketing, Jackie Risley, will be hosting a webinar with The Institute of Financial Operations on 9/23, discussing AP automation and analytics. Don’t miss it! Register here.

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Clear Cost Model Allows Easy ROI Calculations

January 15, 2014
Business today is desperately trying to engineer cost out of the business...

Business today is desperately trying to engineer cost out of the business…

Return on Investment (ROI) is at the heart of every significant business decision. In the simplest of terms it is a measure of what you get for what you give. Research by Ohio State University found that 4 out of 5 buyers seek “value” before price. In other words, most people will give more to get more.

“Value” includes Quality, Flexibility of the offering, and Availability all as a function of Price. “Quality” means the product delivers what is required (or wanted) and does what is promised. Economists call this the “Law of Marginal Utility.” For the rest of us, it means what blows your hair back won’t necessarily interest the next guy. When we talk about ROI, we have to keep it in the context of what is important to the buyer.

What are businesses requiring today? First, they want more customers and more sales. That is pretty well true no matter what the economic conditions are. Beyond that, however, is that business today is desperately seeking ways to engineer cost out of the business. Most of the improved earnings reports are the result of cost reductions. And while cost reduction began as a way to respond to the recession, evidence suggests that it is quickly becoming a permanent part of business culture.

With a paper-based invoice processing system the company incurs a significant “cost” in handling paper, but it is difficult to quantify the short-run cash savings. Creating a long-run “saving” by installing imaging, for example, doesn’t add value if I still have the floor space, the employees and all my other out-of-pocket expenses. The value may be intrinsic, but few businesses are investing today based upon intangible value. The CFO will say “Show me the money!”

FileBound offers a rare opportunity to eliminate work at a value-based price. A major task in the AP department is entering data from paper invoices into the Accounting System. Typical information entered is a vendor name, purchase order number, invoice number, payment due date and general ledger account code (s) and total due. Because this information is normally put into the accounting system after all processing and approvals, other logging and data entry of the invoice typically takes place before the invoice is ready for entry to the accounting system.

With FileBound all of this changes. Invoices are scanned immediately upon arrival. The needed information is electronically picked up off the
invoice and captured eliminating data entry and other manual tasks to a fraction of the time normally required. Routing and review of invoices is all handled electronically, eliminating hand routing and handling of the invoices. Finally, the scanned information is automatically imported into the general ledger accounting system and invoices can be paid without further data entry.

Best of all, not only is the work more efficient, much of the original work (key entering data) is gone forever. This provides the opportunity to either repurpose staff to cash-producing work (such as AR collections and sales proposal follow-ups) or eliminate head count. Either way, the business gets cash returns for the investment.

Added benefits include improved accuracy and reduced mailing expense. Errors in data entry create extra work and cost. With FileBound, that problem is gone forever because the information is picked up electronically from the invoice. Invoices received at field offices are now scanned, eliminating mailing or courier expense.

High value for a low price with FileBound – an easy ROI!

Miss any essential document management industry news this week? We’ve got you covered! (Nov. 5-9)

November 9, 2012

In this week’s roundup, see how the cloud and mobile computing are shaping the business landscape.

This week’s important resources:

1. The verdict is in, so what are experts saying about the iPad Mini? “Here, the tablet is not intended to be a laptop alternative — it’s a Kindle alternative. This is a compact reader/viewer. Of documents, magazines, movies, games.” http://cnet.co/RU5sy0

2. Could cloud computing strengthen the relationship between CIO and CFO? “With the emergence of cloud computing, CIOs have an opportunity to play an expanded role in business strategy and become an equal partner with the CFO.” http://bit.ly/RDMzT3

3. Cloud computing takes healthcare IT by storm. “With its ease of installment, functional versatility, cost effectiveness and seemingly limitless capacity, cloud computing is taking the healthcare IT landscape by storm.” http://bit.ly/SCjxRx

4. Are you looking for reasons beyond effeciency to move to the cloud? Wired has five. http://bitly.com/Trjzuw

In case you missed our latest blog post:

This transportation logistics firm streamlined its operations with a process automation solution from FileBound. http://bit.ly/SCi0Lg