Posts Tagged ‘cloud’

Enterprise Content Management Industry Roundup: Jan. 9, 2015

January 9, 2015
A pair of hands on a keyboard is seen next to text that reads "The role of the CIO."

A survey about the role of the CIO made news in the industry this week.

 

What’s new in the industry this week:

1. More than half of CIOs expect a shortage of IT skills in 2015, according to a recent survey. Read what else the survey has to say about the role of the CIO.

2. Cutting-edge consumer technology could make it into the office. Read about the technology showcased at International CES this week, including a cloud-based translation system.

3. Only small percentage of American organizations have achieved the highest level of print and document management maturity, according to a recent survey. See where other organizations fall on the IDC MaturityScape.

4. One professional predicts more action, instead of just talk, on information governance this year. See what’s in store for information governance and e-discovery in 2015.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Enterprise Content Management Industry Roundup: Jan. 2, 2015

January 2, 2015

photo of two men shaking hands with the overlay of a cloud icon with the text "Customer-centric cloud"

What’s new in the industry this week:

  1. Enterprises are using the cloud to better enable mobile workforces and better leverage data, according to a study. See what priorities enterprise have for cloud adoption.
  2. An increasing number of organizations don’t have a data classification scheme, according to a recent survey. See where companies are leaving their data at risk in the “2014 IT Security and Privacy Survey.”
  3. Computer network professionals can receive live training exercises to help prevent and mitigate cyber attacks. Learn more about the Michigan Cyber Range.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Enterprise Content Management Industry Roundup: Dec. 19, 2014

December 19, 2014

 

A hand writing a check is seen next to the text Investing in Information Governance.

Information governance was an important issue in the industry this week.

What’s new in the industry this week:

1. Almost 90 percent of companies plan to invest more in information governance programs, according to a recent survey. Read how organizations can protect information in an increasingly mobile world.

2. A quarter of cities will be using shared cloud services by 2018, according to IDC Government Insights. See their predictions for technologies and cities.

3. More than 35 percent of bills and statements are expected to be paperless by 2018, according to one organization. Read why it is important for enterprises to focus on optimizing the customer experience on multiple platforms.

4. CIOs need to know the names of the people using technology in their office. Read to find out one way to remember someone’s name.

What’s new with FileBound:

We looked back on 2014 in an earlier blog post. See 10 of our best moments and achievements from the past year.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Enterprise Content Management Industry Roundup: Dec. 5, 2014

December 5, 2014
A hand holding a pen and forming a signature is shown next to an icon of a clock and the words signature slowdowns.

Research on the impacts of physical signatures made news in the industry this week.

 

What’s new in the industry this week:

1. Recent AIIM research found that capturing a physical signature adds an average of three days to a process. See more about the research and some factors to think about when considering digital signature processes.

2. Simply allowing employees to access enterprise information on their mobile device without formatting the information to a smaller screen is not good strategy, according to one expert. Read eight common misconceptions about enterprise mobility.

3. The Internet of Things is the third wave of major IT innovations, according to an economist and a CEO, and it could usher in an era of prosperity. Read how the Internet of Things could have more potential for business than technologies such as cloud computing.

4. Rogue employees or staff accidents caused the exposure of about 100,000 records according to a 2014 NetDiligence report. See what the monetary cost of cyber incidents is, from the viewpoint of insurers.

What’s new with FileBound:

This week, we were proud to announce that FileBound has been certified with Fujitsu’s PaperStream IP image enhancement technology.

Don’t miss these upcoming events:

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Integrating systems of record, engagement in ECM

November 26, 2014
A person is shown with a hand on a computer mouse, with the computer in the background.

Integrating systems of record and systems of engagement can be done with an enterprise content management system.

 

Integrating systems of record and systems of engagement can provide a variety of benefits for enterprise.

“Once monolithic silos confined to a few specific back office processes, ECM has been going through an evolution…Now the cloud is truly making robust ECM functionality accessible to all,” Ralph Gammon, editor and publisher of the Document Imaging Report newsletter, writes in a FileBound white paper.

Systems of engagement manage interactions, including those from internal and external sources. Vendors, customers and employees can all provide interactions with this system. These can include interactions through social media, websites or e-forms. Systems of record include enterprise content management systems and enterprise resource planning systems.

“It’s in these Systems of Record that we store transactional data, protect customer identities, and store and archive patient interactions,” Forrester Research analyst James Staten writes. “As such these systems are slower to iterate both due to complexity but also based on the importance (and compliance) of the data and the processes they have helped solidify.”

These systems are an extension of traditional business and they are increasingly needing to connect to the systems of record, Staten writes.

An ECM system can connect these systems of record and systems of engagement.

By doing this, the system of engagement can access even more information and the two systems can share information smoothly. Transactions can be completed more quickly, which can benefit customer service.

So what features does Gammon think a modern ECM system should have? Modern ECM systems should be cloud-based, have flexible workflow, and have a strong data analytics component. The new features, such as cloud connectivity, have to be paired with the old features of capture, search, security and records management.

To learn more about how systems of record and systems of engagement interact and how FileBound can seamlessly integrate the two, download our white paper.

Enterprise Content Management Industry Roundup: Nov. 14, 2014

November 14, 2014
A hand holding a pen is shown working on a spreadsheet.

Data analysis and data security were two big topics in the industry this week.

What’s new in the industry this week:

  1. More than half of large enterprises are using public cloud solutions or plan to do so in the future for data analysis needs, according to a study by Gigaom Research. Learn what concerns senior management and leaders have for moving data to the cloud.
  1. More than 20 percent of data uploaded to the cloud is done in applications where vendors say they own the data. Learn other security threats from the Netskope survey and gain three tips for IT managers to keep control of their data.
  2. Saving money with a BYOD policy is dependent on how the program is implemented. See how different companies are managing their policies to cut back on costs.
  3. The legal, finance and HR departments are most resistant to going paperless, according to AIIM research. See what AIIM President John Mancini has to say about the intersection between paperless and legal concerns.

Don’t miss these upcoming events: 

Registration is now open for the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family from April 27-April 30, 2015.

Enterprise Content Management Industry Roundup: October 24, 2014

October 24, 2014

bending-byod

What’s new in the industry this week:

  1. Almost half of employees not required to use a personal device at work are using their own devices without their boss’s knowledge, according to a survey. Read how this could impact businesses and data security.
  1. Even if going paperless doesn’t seem possible, using less paper certainly is. Learn four tips for going paper-light.
  1. Mobile devices and applications could improve government fieldwork. See how providing caseworkers with better access to data could improve outcomes for citizens.
  1. Government regulations could be used to increase cloud utilization in the health care industry. See what changes cloud and health care professionals recommended.

Don’t miss these upcoming events:

Senior Vice President of Technology at Upland Software and General Manager of FileBound, Sean Nathaniel, is joining Ovum for a webinar on reducing ECM complexity. Register for the November 12 event here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here. You can also register to join FileBound and Epson to learn about AP automation and receive a $10 casino chip during the conference.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Three Tips to Protect Data in the Cloud

October 22, 2014

shutterstock_131615279

Cloud computing can offer many benefits to enterprises, such as boosting mobility and decreasing the need for space. Companies are increasingly moving to the cloud, but as with all sensitive business information, there is room for concern when using the cloud in enterprise. The past year has seen a few high-profile cybercrime incidents where companies’ data was compromised. Companies could face financial and ethical problems for failing to protect sensitive consumer information. A survey of IT professionals found that about half of respondents said that security concerns were still an issue for transitioning the cloud. Here are three tips on how to protect enterprise information in the cloud.

Protect data

One of the best ways to protect any sensitive information is to encrypt data. Encryption requires a passcode to be able to access the information. Without the key, the information would be useless.

Despite its importance, the 2014 State of Cybercrime Survey found that only 38 percent of companies encrypted devices and only 31 percent had a mobile security strategy. If employees can access clouds on their mobile devices, then those mobile devices need to be protected to prevent data breaches or data loss.

In addition to having a plan in place, data backup and recovery solutions are also valuable in case of data loss.

Train users

The cybercrime report found that more than half of companies did not train new employees on security issues. This leaves an obvious hole for security concerns.

Skyhigh Networks reported that blocking certain unsecure applications was not an effective way to prevent employees from using them. Using these applications could be risky for the enterprise content management system. Review all of your IT policies to prevent even well-meaning employees from causing a security problem.

Plan, but be adaptable 

Trust is crucial when working with organizations concerning information. One study found that more than half of IT executives had concerns about trusting a third party. Choosing the right cloud partner is helpful to alleviating some security concerns.

But despite its growth, cloud technology is fairly new. One CIO says that one of the benefits cloud technologies have is that vendors stay current with the latest technology. Being adaptable will provide the best benefits for businesses.

Enterprise Content Management Industry Roundup: October 17

October 17, 2014

paper-problems

What’s new in the industry this week:

1. Nearly half of surveyed organizations say that removing paper would be the best way to improve productivity for their business. Learn tips on how to reduce paper and how to participate in World Paper Free Day on November 6.

2. Today’s digital consumers are gaining power thanks in part to their ability to make online purchases. Read why the CIO and the CMO need to work together and how their partnership can benefit business.

3. The Internet of Things will change job responsibilities for the CIO and other tech employees. Read how and learn other insights from this year’s Internet of Things World Forum.

4. Cloud technology is complicating intellectual property. Read how the shifting, mixing and borrowing made possible by the cloud can create legal complexity.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here. You can also register to join FileBound and Epson to learn about AP automation and receive a $10 casino chip during the conference.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Enterprise Content Management Industry Roundup: October 10, 2014

October 10, 2014

it-dept-trends

What’s new in the industry this week:

  1. The Internet of Things and 3-D printing are on Gartner’s list of 10 strategic technologies for 2015. Read how these trends could impact IT departments in the future.
  1. IT leaders need to have a split personality by being able to both create a solid IT infrastructure and be adaptable. Learn how Gartner analysts say a bimodal IT department can benefit a business.
  1. Going paperless can benefit a business and the environment. Read about the environmental impacts of mail.
  1. Emergency management agencies face challenges helping vulnerable populations during disasters. Learn how agencies could benefit from the cloud or Software-as-a-Service solutions.

What’s new with FileBound:

FileBound’s Marketing Director Jackie Risley attended the Gartner Symposium/ITxpo this week. The conference offers CIOs and IT executives the knowledge needed to optimize digital opportunities.

Recently, Upland Software’s FileBound was named in the Gartner Magic Quadrant for Enterprise Content Management (ECM) 2014. Published by Gartner, Inc., the leading information technology research and advisory company, the Magic Quadrant helps decision makers develop their ECM strategies to assess whether they have the right products and enterprise platforms to support them.

Read what Sean Nathaniel, senior vice president of technology at Upland Software and general manager of FileBound, said about FileBound being named to the list.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.