Posts Tagged ‘operations’

Community Home Health

November 26, 2013

Part of a larger organization, headquartered in Pennsylvania, Community Home Health of Claremore, Oklahoma, provides quality, compassionate care to those in the community facing illness and/or medical limitations. Through a wide range of programs, the company meets the needs of people of all ages by providing the latest medical technologies and hospice services.

By letting FileBound solve Community Home Health's AP issues, they were able to spend more time providing their patients with individualized care.

By letting FileBound solve Community Home Health’s AP issues, they were able to spend more time providing their patients with individualized care.

The Problem

A busy medical care practice with limited staff, Community Home Health was deeply involved in providing quality service to patients. However, lack of a workable AP process and a viable electronic document management system caused the company to pay significant late charges to vendors. On average, the company was sending out approximately 50 checks per week using a simple Quicken accounting program. There was no purchase order system and four different people within the organization had the authority to order supplies. The CFO had no idea an order had been placed until the packing slip arrived in his mailbox. He would file the packing slip in one drawer of his desk. When the invoices arrived, they were placed in another location. Because there was no clear system for matching up invoices and making payments in a timely manner, the company was often forced to pay late charges that were completely unnecessary.

The Solution

The first step in solving the problem was the adoption of a workflow solution that allowed certain specified users to approve purchase orders before orders are placed. Community Home Health personnel set due dates within the workflow module that assure payments are made in time to avoid late charges. Through a hosted FileBound document management solution, the company is able to match up the PO, packing slips and invoices electronically, ultimately decreasing the time and hassle of paying invoices.

FileBound Results

Community Home Health has eliminated late fees from its AP process. The system is streamlined, organized and efficient. Because of FileBound, Community Home Health is able to have confidence in its AP process and continue focusing its energies on providing quality health care services to people in need.


Document Management Industry Roundup: May 10, 2013

May 10, 2013
Cap off your week by reading and sharing industry news.

Cap off your week by reading and sharing industry news.

This week’s important resources:

How is your company integrating mobile into everyday operations?

This city council was using 500-700 pages of paper for each meeting before it was decided that paperless was a necessity.

Do employees in your company travel a lot for work? If they do and they’re influential on social, they can access AA’s first class lounge.

“[Organizations] need to put in place holistic enterprise mobility strategies that meet their long-term business needs.” How is your business adapting to the growing mobility of the workforce?

In case you missed our latest blog:

Excuse #3 for not adopting document management: “We’ve got to pick our battles.”