Posts Tagged ‘Upland Software’

FileBound’s Year in Review

December 17, 2014
FileBound celebrated several milestones and awards in 2014.

FileBound celebrated several milestones and awards in 2014.

 

FileBound had a great 2014. We released a new version of our software in May. We celebrated important milestones and awards. Our employees made positive impacts in the community and had some fun in the office, too. See our top 10 highlights from 2014.

1. FileBound 7 was released over the summer. The software features enhanced analytics, improved workflow tools, an E-Form Designer, and an easy-to-use design that focuses on the customer. The software includes an Android app to complement the iOS app.

“Our refreshed user interface and focus on customer experience make it easier to complete work and respond quickly when business needs change,” said Sean Nathaniel, senior vice president of technology at Upland Software and general manager of FileBound.

2. Upland Software’s FileBound was named in the Gartner Magic Quadrant for Enterprise Content Management 2014. Published by Gartner, Inc., the leading information technology research and advisory company, the Magic Quadrant helps decision makers develop their ECM strategies to assess whether they have the right products and enterprise platforms to support them.

“We believe being recognized on the Gartner Magic Quadrant for Enterprise Content Management is an indication that Upland’s commitment to customer success and innovation addresses a critical need in the market,” Nathaniel said.

3. In December, we were proud to announce that FileBound was certified with Fujitsu’s PaperStream IP image enhancement technology.

4. In the fall, we received an Enterprise-Ready security rating from the Skyhigh CloudTrust™ Program. The program is designed to help promote cloud services that have received the highest enterprise-ready rating.

5. FileBound was a finalist for a 2014 Stratus Award for Software as a Service of the Year. The Business Intelligence Group’s Stratus Award recognizes companies making a difference in the world of cloud computing.

6. We celebrated our one-year anniversary as part of the Upland Software family in May! We’re proud to be one of many Upland Software solutions.

7. Upland Software had its initial public offering and began trading on the Nasdaq Global Market in November.

8. We welcomed Solution Q to the Upland Software family in November. Then in December, Mobile Commons joined the Upland suite of cloud and enterprise solutions.

9. We gave back to our community several times this year. Thanks to donations from Upland and FileBound staff, we donated 102 backpacks to give to the Salvation Army’s Back to School Backpack program. The program provides children in need with essential school supplies. We also participated in the ALS Ice Bucket Challenge, and got Upland staff and FileBound Fred to join us.

10. Employees had fun participating in the FileBound Olympics, which featured ladder golf and a chair relay.

We can’t wait to see what 2015 brings.

Enterprise Content Management Industry Roundup: October 31, 2014

October 31, 2014

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What’s new in the industry this week:

  1. Try negotiating a group rate on classes to help save on employee training costs. Learn five other ways to maximize the IT training budget.
  1. If a zombie uses the cloud, who can access the data? Read about the issues that U.S. tech policy has when it comes to the dead – and undead – in areas such as social media, health records and copyright law.
  2. Eighty-five percent of companies could be facing an insider threat, even though only 17 percent of IT professionals think their company has faced that type of security issue. Read more about Skyhigh Networks‘ quarterly analysis to learn about other cloud security concerns.
  3. Tablet use and the mobile workforce continue to grow and embracing a mobile workflow is key, one analyst says. See how a growing digital presence is an opportunity to change workflow.

What’s new with FileBound:

FileBound’s newest release became available on Monday. Senior Vice President of Technology at Upland Software and General Manager of FileBound, Sean Nathaniel, said the new release is part of Upland’s vision to continually improve the user experience.

Don’t miss these upcoming events:

Senior Vice President of Technology at Upland Software and General Manager of FileBound, Sean Nathaniel, is joining Ovum for a webinar on reducing ECM complexity. Register for the November 12 event here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Florida, at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Enterprise Content Management Industry Roundup: October 17

October 17, 2014

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What’s new in the industry this week:

1. Nearly half of surveyed organizations say that removing paper would be the best way to improve productivity for their business. Learn tips on how to reduce paper and how to participate in World Paper Free Day on November 6.

2. Today’s digital consumers are gaining power thanks in part to their ability to make online purchases. Read why the CIO and the CMO need to work together and how their partnership can benefit business.

3. The Internet of Things will change job responsibilities for the CIO and other tech employees. Read how and learn other insights from this year’s Internet of Things World Forum.

4. Cloud technology is complicating intellectual property. Read how the shifting, mixing and borrowing made possible by the cloud can create legal complexity.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here. You can also register to join FileBound and Epson to learn about AP automation and receive a $10 casino chip during the conference.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Three Tips for Smooth Software Integration

October 15, 2014

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In a perfect world, the transition to new software programs would increase employee productivity and provide a quick return on investment. However, integrating any new technology can be difficult if not done properly. In the worst possible scenario, the new technology and its potential benefits could be abandoned because employees are unable to use the new system. Here are three tips to help ensure a smooth software integration process:

Provide employee support

IT leaders should focus on making sure that employees are able to easily adapt to the new software. One survey found employees were 17 percent less productive due to the adoption of enterprise software.

Training is key before the deployment of new software. The same study, which recommends focusing on the user, says to start the software adoption process before the actual software deployment. Companies that involved employees in the early stages were more successful than companies that waited to involve users until later.

Training also shouldn’t stop after the software is deployed. One IT consulting firm engagement manager told CIO he recommends providing ongoing training, both for new employees and anyone who may need a refresher course, as well as when new features are released.

Involve leadership

Leadership clearly plays an important role in getting all employees to adopt new software. If executives are using the software, it sends a strong message to other employees that the system has value, according to the CIO article.

IT leaders need to be effective communicators during all points of the software rollout. Answering employee questions is important to ensure that employees can confidently transition to the new software. One executive says managers should hold meetings to define changes, outline new roles, and state why the technology is being used.

Avoid silos and other software problems

Ensuring that employees are not faced with headaches requires both proper training and clear communication. However, leadership needs to be aware of potential silos and try to avoid them while picking a new software. For example, silos could cause duplicate data or inaccurate reports. A 2014 study found that although SaaS cloud solutions are growing, there are still a significant number of in-house software systems to consider.

Picking the right ECM software will provide benefits for all users in the business.

Enterprise Content Management Industry Roundup: October 10, 2014

October 10, 2014

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What’s new in the industry this week:

  1. The Internet of Things and 3-D printing are on Gartner’s list of 10 strategic technologies for 2015. Read how these trends could impact IT departments in the future.
  1. IT leaders need to have a split personality by being able to both create a solid IT infrastructure and be adaptable. Learn how Gartner analysts say a bimodal IT department can benefit a business.
  1. Going paperless can benefit a business and the environment. Read about the environmental impacts of mail.
  1. Emergency management agencies face challenges helping vulnerable populations during disasters. Learn how agencies could benefit from the cloud or Software-as-a-Service solutions.

What’s new with FileBound:

FileBound’s Marketing Director Jackie Risley attended the Gartner Symposium/ITxpo this week. The conference offers CIOs and IT executives the knowledge needed to optimize digital opportunities.

Recently, Upland Software’s FileBound was named in the Gartner Magic Quadrant for Enterprise Content Management (ECM) 2014. Published by Gartner, Inc., the leading information technology research and advisory company, the Magic Quadrant helps decision makers develop their ECM strategies to assess whether they have the right products and enterprise platforms to support them.

Read what Sean Nathaniel, senior vice president of technology at Upland Software and general manager of FileBound, said about FileBound being named to the list.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

CYOD: What you need to know

October 1, 2014
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CYOD is becoming the device policy of choice for many companies.

Though BYOD is beginning to dominate many industries, many organizations are implementing a similar but slightly different device use strategy — CYOD. A CYOD policy allows an IT department to provide employees the ability to choose from a set of specific, company-approved and issued devices. This still allows IT departments to maintain more control over data and security, but also provides employees with some freedom to use a device they’re comfortable with.  In many companies, it’s proven to be a successful compromise that allows employees the freedom to work as they please and IT departments the supervision necessary to protect company information. Below are a few points to consider when developing a CYOD policy for your organization:

Company Needs

A CYOD policy will be more limiting to employees than a BYOD policy. For some companies, this may not be much of an issue, but depending on employee needs, some may find a CYOD policy too restrictive to serve as a practical solution. Be sure the type of policy your business develops is tailored to the needs of your company and its employees, and allows them to work functionally.

Employee Satisfaction

BYOD is often popular with many employees, as it allows employees to use their personal devices for both work and recreational purposes, but it isn’t always popular with IT departments concerned about security. CYOD still ensures that employees can be comfortable with their device, while also providing the necessary protection for data. If employees are hesitant to transition away from BYOD, consider offering a wide variety of devices for them to choose from.

Monitoring Usage

Installation of personal apps that could compromise security or inhibit productivity can be much more easily monitored from company-owned devices IT has access to. Some companies reported huge rises in bandwidth after implementing a BYOD policy. A CYOD policy limits personal usage a bit more, and often encourages employees to focus more on work when using a company-owned device.

Security

Security concerns are often the primary reason organizations are hesitant to implement a BYOD policy. CYOD provides an additional layer of security, while still providing employees the capability to work outside the office with a device they’re comfortable with. Data is much more secure in a regulated environment.

Version Control 

Varying types of software, apps, and new updates can complicate usage and prevent employees and IT from remaining on the same page. Even apps that are available for several types of operating systems don’t always function the same across each one, especially after an update. This can be extremely challenging for IT departments to keep up with. Having only handful of updates to handle on a few select devices is much more seamless. If application and software differences have previously been a huge headache for your company, CYOD may limit difficulties that arise when new versions of software are released.

Cost

It will cost companies more to purchase devices for their employees rather than allow them to use what they already own. However, BYOD policies can create other unexpected costs for companies in the long-run, whereas most of CYOD policy costs will be upfront. Plan accordingly, and see which policy makes more sense for your company financially.

While some experts believe CYOD policies are the way of the future and may even make BYOD obsolete within the next year, they may not be right for every business. Be sure to thoroughly examine the unique needs of your organization before determining the type of policy it requires. You can even use online guides to help you weigh the most important factors and make the best business decision.

Enterprise Content Management Roundup: September 26, 2014

September 26, 2014
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Part of this week’s news takes a look at the 2015 electronic health records deadline. See how health care organizations are planning to reduce their reliance on paper records. 

What’s new in the industry this week:

  1. Recent research found that use of paper documents remains high in the health care industry, but nearly 80 percent of health care organizations are planning to use less in the future. Read which industries have switched to electronic documents and how that could change in the next two years.
  2. Developing a solid strategy is key when deciding to reorganize your IT department. Keep your resources available and employees productive with these tips for a smooth transition.
  3. Half of IT professionals surveyed say constant mobile connection leads to increased stress. Read about how a BYOD policy could prevent employees from unplugging, and eventually lead to burnout.
  4. Though many are often concerned that the growth of the software industry will eventually cost other companies jobs, a recent study shows that the software industry is actually creating more positions than it’s eliminating. Read how software developments have been positively impacting the economy since the 1990s.

What’s new with FileBound:

Gartner named Upland Software’s FileBound on the 2014 Magic Quadrant for ECM.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Avoid These BYOD Pitfalls

September 24, 2014
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Avoid these common BYOD risks that could jeopordize company data or employee privacy.

While implementing a BYOD policy can be extremely beneficial for many organizations, every company’s policy must be tailored to its individual needs in order to be successful. Failing to create a functional BYOD policy could ultimately cost your company more money and sacrifice the security of your data. Avoid these common mistakes when developing a BYOD policy for your organization:

  • Unclear Expectations

    • Employees should have an extremely clear understanding of what exactly their BYOD policy entails. Every employee should know their rights and restrictions, as well as the company’s. Lack of information often causes employees to use their devices in ways that could be harmful to the privacy of business data or their own personal information. Be sure all employees know what is acceptable behavior under the policy and what is not, and how they should proceed should they lose their data or their device.
  • Lack of Employee Privacy 
    • Whether employees truly lack privacy or simply feel they do, a device that they fear is exposing their personal information will likely be one they often avoid using. Especially with devices that track location, many employees feel they’re being too closely monitored by their employer and that their privacy is being invaded. Companies should try to strike a balance that allows employee information to be protected, while still allowing them the necessary accessibility to the information they need or want to use.
  • Unenforced Restrictions 
    • Policy regulations that aren’t strictly enforced are often seemingly nonexistent, and employees will be more likely to break them, perhaps without even realizing it. A lack of policy for protecting data will likely result in its vulnerability and ultimate breach. Once your IT department establishes necessary rules, be sure employee compliance is being monitored accordingly, and that employees are also informed of the consequences of violating regulations.
  • Balancing Security Measures
    • It can be difficult to draw a line between personal and professional use when it all occurs on one device. Should personal apps be prohibited on personal devices just because they aren’t work related? Rules and restrictions should be clear with employees, and finding a way to compromise use without compromising security is ideal. Geo-fencing is one of many ways some organizations are finding a happy medium for both IT departments and particpating employees.

While these tips may be helpful to developing a functional BYOD policy for your business, not every business is the same, and these recommendations may not be helpful or correct for every organization. Be sure to evaluate your company’s individual needs accordingly before making any decisions. You can even use online resources to help you better evaluate your company and its needs.

Enterprise Content Management Industry Roundup: September 12, 2014

September 12, 2014
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This week’s news centered around the importance of solidifying digital processes and ensuring security throughout an organization.

What’s new in the industry this week:

  1. Adapting to ‘new’ technology for digital business can be difficult with technology’s rapid changes. In the latest edition of Workflow, Sean Nathaniel, general manager of FileBound and senior vice president of technology for Upland Software, was featured and discussed the importance of ease of use for customers looking for software solutions.
  1. Federal IT departments see the benefits of a good mobile strategy, but high security standards remain a challenge to adopting mobile software.
  1. The release of the Apple Watch will likely bring wearable devices into the office, which will require IT departments to adapt these devices into the company’s workflow.
  1. Creating a records management program is not a small project, but can be done successfully by following a plan. Establish a records management team and learn four more steps to help protect and organize valuable information.

What’s new with FileBound:

FileBound is proud to have received an Enterprise-Ready security rating from the Skyhigh CloudTrust™ Program!

Don’t miss these upcoming events:

Our Director of Marketing, Jackie Risley, will be hosting a webinar with The Institute of Financial Operations on 9/23, discussing AP automation and analytics. Don’t miss it! Register here: 

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here: http://bit.ly/X7E6xl

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

FileBound Receives Enterprise-Ready Rating from the Skyhigh CloudTrust™ Program

September 10, 2014
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FileBound is proud to be recipients of Skyhigh’s highest security rating.

FileBound is proud to announce it has been awarded the Skyhigh CloudTrust™ rating of enterprise-ready for its document and workflow automation services.

Skyhigh Network’s CloudTrust™ Program is designed to help promote cloud services that have received the highest enterprise-ready rating. Skyhigh thoroughly assesses and provides detailed evaluations for more than 5,000 cloud services across 50 attributes in conjunction with the Cloud Security Alliance (CSA). SaaS vendors that fulfill the highest requirements for data protection, identity verification, service security, business practices, and legal protection earn the highest rating of enterprise-ready. We’re proud to be recipients of the title!

Learn more about Skyhigh and read the full press release here: http://bit.ly/1xJSjBp