Posts Tagged ‘workflow’

The Importance of Analytics for AP Automation

December 10, 2014
An image reads "Webinar featuring Jackie Risley" on a blue background.

FileBound Marketing Director Jackie Risley discusses how analytics can add value to AP in a webinar.

 

AP can be overlooked as a strategic priority, Jackie Risley, director of FileBound marketing at Upland Software, says in a FileBound webinar.

So how can executives be convinced to look at AP more strategically?

The webinar, “Beyond Automation: How Predictive Analytics Add Value to AP,” demonstrates how analytics can raise the perception of the AP process.

“Analytics deliver real insight into your work processes so that you have real-time, actionable data,” she says.

Reporting looks backwards and looks at tactical items. Analytics looks toward the future and is more focused on strategy. For example, reporting will look at how many invoices have been processed in a certain time frame, while analytics will show opportunities to change.

“It’s much more than a visual representation of data that we normally see in tables,” Risley says.

AP automation technologies include workflow and capture. Mobile can also play a role in AP, Risley says, allowing employees to approve forms away from their computer in a BYOD environment.

Automation can have many benefits. Employees can be freed from tedious jobs, such as data entry, to focus on higher value tasks. Automation can help eliminate back logs and lead to fewer late payments.

But few organizations have fully automated their systems.

Less than 10 percent of organizations are highly automated, according to the Institute of Financial Operations 2014 AP Automation Study, meaning they receive less than 10 percent of their invoices on paper. Alternatively, almost 30 percent of organizations say that paper represents more than 90 percent of their invoices.

Analytics can help bring an executive on board to an AP automation project, Risley says. Showing the granular details can help increase the chances a project will be improved.

To learn more about the benefits of analytics and AP automation, watch our webinar.

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Integrating systems of record, engagement in ECM

November 26, 2014
A person is shown with a hand on a computer mouse, with the computer in the background.

Integrating systems of record and systems of engagement can be done with an enterprise content management system.

 

Integrating systems of record and systems of engagement can provide a variety of benefits for enterprise.

“Once monolithic silos confined to a few specific back office processes, ECM has been going through an evolution…Now the cloud is truly making robust ECM functionality accessible to all,” Ralph Gammon, editor and publisher of the Document Imaging Report newsletter, writes in a FileBound white paper.

Systems of engagement manage interactions, including those from internal and external sources. Vendors, customers and employees can all provide interactions with this system. These can include interactions through social media, websites or e-forms. Systems of record include enterprise content management systems and enterprise resource planning systems.

“It’s in these Systems of Record that we store transactional data, protect customer identities, and store and archive patient interactions,” Forrester Research analyst James Staten writes. “As such these systems are slower to iterate both due to complexity but also based on the importance (and compliance) of the data and the processes they have helped solidify.”

These systems are an extension of traditional business and they are increasingly needing to connect to the systems of record, Staten writes.

An ECM system can connect these systems of record and systems of engagement.

By doing this, the system of engagement can access even more information and the two systems can share information smoothly. Transactions can be completed more quickly, which can benefit customer service.

So what features does Gammon think a modern ECM system should have? Modern ECM systems should be cloud-based, have flexible workflow, and have a strong data analytics component. The new features, such as cloud connectivity, have to be paired with the old features of capture, search, security and records management.

To learn more about how systems of record and systems of engagement interact and how FileBound can seamlessly integrate the two, download our white paper.

Enterprise Content Management Industry Roundup: October 3, 2014

October 3, 2014
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Cloud technology is increasing mobility and possibly even safety.

What’s new in the industry this week:

  1. Cloud technology is driving change in vehicles. Learn how cloud technology could improve convenience and safety on the road in the new age of the connected car.
  1. Better data management and improved mobile cameras are two image capture trends expected to grow in the document management industry. Learn how the image capture market is transforming the workplace.
  1. Just as there is no such thing as a free puppy, there is no such thing as free scanning capability. Read how licensing and workflow issues from the wrong scanning software complicate your enterprise content management system.
  1. Mobile malware is a small but growing threat. Learn how enterprise and consumers can protect themselves.

What’s new with FileBound:

St. Bernard Hospital in Chicago turned to FileBound to help guarantee confidentiality and reduce paper in its human resources system. Read about how the hospital benefited from transitioning to the cloud.

Recently, Upland Software’s FileBound was named in the Gartner Magic Quadrant for Enterprise Content Management (ECM) 2014. Published by Gartner, Inc., the leading information technology research and advisory company, the Magic Quadrant helps decision makers develop their ECM strategies to assess whether they have the right products and enterprise platforms to support them.

Don’t miss these upcoming events:

FileBound is sponsoring an AIIM Australasia webinar on October 22 on how a process-centric approach to enterprise content management can benefit businesses. Pay attention during the webinar and you could win $100! Register for the webinar here.

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Enterprise Content Management Industry Roundup: September 12, 2014

September 12, 2014
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This week’s news centered around the importance of solidifying digital processes and ensuring security throughout an organization.

What’s new in the industry this week:

  1. Adapting to ‘new’ technology for digital business can be difficult with technology’s rapid changes. In the latest edition of Workflow, Sean Nathaniel, general manager of FileBound and senior vice president of technology for Upland Software, was featured and discussed the importance of ease of use for customers looking for software solutions.
  1. Federal IT departments see the benefits of a good mobile strategy, but high security standards remain a challenge to adopting mobile software.
  1. The release of the Apple Watch will likely bring wearable devices into the office, which will require IT departments to adapt these devices into the company’s workflow.
  1. Creating a records management program is not a small project, but can be done successfully by following a plan. Establish a records management team and learn four more steps to help protect and organize valuable information.

What’s new with FileBound:

FileBound is proud to have received an Enterprise-Ready security rating from the Skyhigh CloudTrust™ Program!

Don’t miss these upcoming events:

Our Director of Marketing, Jackie Risley, will be hosting a webinar with The Institute of Financial Operations on 9/23, discussing AP automation and analytics. Don’t miss it! Register here: 

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing. Learn more here: http://bit.ly/X7E6xl

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Document Management Industry Roundup: September 5, 2014

September 5, 2014
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The next iOS update could be a huge hit with those working in BYOD organizations.

What’s new in the industry this week:

1. Changing and accelerating mobile technology is changing the way we work—when, where, and on what devices. See what ELC executives had to are saying about the future of mobile: http://bit.ly/1t5EIxy

2. As governments continue try to cut costs and improve economies, cloud computing has proved to be an effective and reliable data management solution for those struggling areas: http://bit.ly/WhhcCR

3. The best ECM solutions may not definitively solve problems, but are flexible and able to continuously shift to fit an organization’s changing needs: http://bit.ly/1qAvlpU

4. Dedicated Apple users are highly anticipating next week’s official iPhone 6 announcement. Here’s why the new phone and iOS 8 could be a huge hit with enterprise users working in BYOD environments: http://zd.net/1xgZelj

Don’t miss these upcoming events:

Our Director of Marketing, Jackie Risley, will be hosting a webinar with The Institute of Financial Operations on 9/23, discussing AP automation and analytics. Don’t miss it! Register here: 

Don’t miss us at the IOFM AP Conference West October 26-28 in Las Vegas, Nevada! Attend and learn how FileBound can revolutionize invoice processing.

Mark your calendars for April 27-30, 2015, and attend the second annual Upland User Conference! The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family.

Document Management Industry Roundup: August 29, 2014

August 29, 2014
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Some industries are still struggling to implement records management systems.

What’s new in the industry this week:

1. Automating workflow processes can be beneficial for ensuring accuracy and eliminating wasted time, but employee adoption is what truly makes a content management system a useful tool. 

2. Many industries are still struggling to implement the most basic records management systems. Read how law firms and many other types of organizations can benefit from a functional content management system that isn’t comprised of Excel sheets: 

3. As mobile opportunities expand for businesses of all types, making the transition and implementing new technology can be a challenge. AIIM’s latest report explains how industry leaders are overcoming obstacles, and why doing so has been so beneficial. Read more in our white paper: http://bit.ly/1C7iVMq

 4. Last week, a California court ruled that employers must at least partially reimburse employees for personal devices used for work purposes. Find out how this may impact businesses taking advantage of the BYOD trend when the ruling goes into effect in September: http://bit.ly/1qMEOLS

What’s new with FileBound this week:

Last week we challenged our fellow Upland Software staff members to take on the ALS Ice Bucket Challenge with us. They happily joined in for the good cause, and so did the rest of our team! Watch the video here: 

You can also watch Upland’s Austin office take on the challenge here: http://bit.ly/1pm2qrs

Don’t miss these upcoming events:

The second annual Upland User Conference was announced this week! Mark your calendars for April 27-30, 2015. The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family!

The New Mobile Reality

August 28, 2014
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As the industry moves mobile, consider your workflow options.

The New Mobile Reality – Forget About Apps; Get Moving on Workflows

The mobile world is in a period of transition. Most organizations know big changes are imminent, but industry leaders aren’t exactly sure which ones are best for their businesses. Our partner, AIIM, details what its Executive Leadership Council envisions for the future in its latest Trendscape report, and share how they’re meeting mobile challenges such as:

  • Implementing BYOD policies while maintaing security
  • Re-introducing employees to enterprise work management systems
  • Bridging the gap between employee behavior and company content
  • Re-examining and improving current processes involving big data and user experience

Learn more about transitioning into a more functional mobile world and optimizing your workflow in one of our latest whitepapers. Download the full version here: http://bit.ly/1nJzHYa

Document Management Industry Roundup: August 22, 2014

August 21, 2014
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Data security and AP automation were popular topics in the industry this week.

What’s new in the industry this week:

1. New research from our partner, AIIM, shows that 56 percent of organizations are not utilizing digital technology to archive files. See more results from the survey here: http://bit.ly/1AB8VJD

2. While some companies are debating the best BYOD policy for their business, many employees are choosing to use their personal devices without official permission. Here’s how IT departments meet employee needs and stay ahead: http://bit.ly/1pibfBH

3. New developments in the cloud and ECM are improving the capabilities of AP departments. Learn more in our latest blog post, and download the The Institute of Financial Operations’ report: http://bit.ly/YajR34

4. According to The Accounts Payable Network, more than 60 percent of organizations still rely on paper-based manual processes to complete accounting and payment tasks. Our partner Kofax explains how AP automation can be a huge time and paper-saver: http://bit.ly/1rohhDu

5. In light of the many data breaches companies worldwide have experienced in the past year, many organizations are concerned with the security of their own information, and so are consumers. Here are a few ways companies can educate their customers about data security: http://bit.ly/1tl5PqH

What’s new with FileBound this week:

FileBound team members Jamie and Steve accepted the ALS Ice Bucket Challenge this week, and challenged a few of our other team members to complete the challenge by next Tuesday! Watch the video here: 

You can also watch FileBound Fred accept his challenge here: http://on.fb.me/1nf2DHf

Don’t miss these upcoming events:

The second annual Upland User Conference was announced this week! Mark your calendars for April 27-30, 2015. The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family!

Work Management Trends in AP Automation

August 20, 2014
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New developments in the cloud and ECM are improving the capabilities of AP departments.

Institute of Financial Operations Executive Report Work Management Trends in AP Automation

New developments in ECM industry are changing the way AP departments operate. Changes in the cloud, mobile, and analytics are all providing new opportunities for AP departments to become more agile, meet higher performance benchmarks, and increase usability. This report from IFO explains:

  • How workflow tools allow fast response to changing business needs and can be easily implemented by users
  • Cloud-based solutions that are secure and can make it easier to deliver business continuity across a distributed workforce
  • Mobile access that is available across any device, making processes like purchase-to-pay cycles easy to complete from anywhere
  • Meaningful and insightful analytics that can be retrieved without the assistance of a database administrator, such as predictive dashboards

If you’re considering an AP automation solution or looking to improve your current process, this look at the latest trends in technology will help you better understand your best options.

Download the full whitepaper here: http://bit.ly/YajR34

Document Management Industry Roundup: August 15, 2014

August 15, 2014
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The number of small businesses fully adapted to the cloud is estimated to double by 2020.

What’s new in the industry this week:

1. New cloud and mobile ECM developments are improving options for accounts payable. The latest report from the The Institute of Financial Operations explains how growing technology trends are making AP departments more efficient and agile. http://bit.ly/YajR34

2.  Nearly 80 percent of U.S. small businesses are planning to be fully adapted to cloud computing by 2020, which is almost double the current rate. See what trends are causing SMBs to shift: http://bit.ly/1uYEsSt

3. Businesses hesitating to adopt a BYOD policy can still make the transition safely and securely by following these 5 tips: http://bit.ly/1t3uAaE

4. The future looks cloudy for the ECM industry. Learn what’s ahead for cloud technology in AIIM’s latest report: 

Don’t miss these upcoming events:

1. Our next Boot Camp will be held August 18-21. Learn more about all the new features of FileBound 7—from anywhere—in our online training course. Learn more and sign up here: http://bit.ly/1lkiELq

2. The second annual Upland User Conference was announced this week! Mark your calendars for April 27-30, 2015. The FileBound team will be there in Lake Buena Vista, Fla., at Disney’s Beach and Yacht Club with the rest of the Upland Software family!